Refund policy
Refund Request: Submit your refund request along with your order number via email at contact@kridhvika.com, within 7 months of the delivery date of your first shipment.
Return Policy
You can request a replacement within 7 days of receiving your order if any of the following occur:
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Incorrect products delivered
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Missing products in your order
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Damaged products
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Severe allergic reactions or if the product does not suit your body (though rare, please consult with your health coach first).
How to Initiate a Return or Replacement:
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Contact our customer support team at contact@kridhvika.com (available from 10 AM to 7 PM).
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Kindly provide images of the received products in your email.
Processing Your Return/Replacement:
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After receiving your request, we will arrange for a pickup within 2 working days.
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If pickup service is unavailable in your area, you may ship the products back to us through any reliable courier. We will reimburse shipping charges up to ₹100.
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Please return the product with its original packaging and all accompanying materials.
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Once the product is received, we will quickly process your refund or replacement. If the replacement product is unavailable, a refund will be issued.
Cancellation Policy
To cancel your order, please email us at contact@kridhvika.com.
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If the product has already been shipped, a ₹500 charge for shipping and consultation will be deducted from your final refund amount.
Contact Us
Please inspect your order upon delivery. If the product is defective, damaged, or incorrect, contact us immediately. We require a photo of the damaged item within 24 hours of delivery to initiate a replacement.
For any questions or replacement requests, feel free to visit www.kridhvika.com. Please note that we do not accept standard returns outside of the conditions specified above.
Thank you for choosing Kridhvika!